Shipping policy

Philippine orders, shipping costs are free of charge.

International orders, shipping fees are calculated based on your location. The shipping fee will be calculated upon checkout. Please note that the shipping fee shown for international orders already covers up to a maximum of 2 bags. Customs duties and fees are the recipient's responsibility and may vary by country based on the order value and local tax regulations.

Standard shipping timelines:
  • Metro Manila: 3 to 7 business days. 
  • Outside Metro Manila (Provincial): 7 to 14 business days
  • International Shipping: 7 to 14 business days
  • Pre-orders: Shipping timelines depend on when LOMAFE receives the products. An announcement will be made when the items arrive and are ready to be shipped.
*Definition: A business day refers to Tuesdays to Fridays excluding weekends and special non-working holidays.

Same-day delivery requests within Metro Manila:
  • Client shall shoulder all shipping costs
  • Client is responsible for arranging the pick-up booking of their preferred third-party courier.
  • Client to provide the confirmed order number by sending a direct message to our official Instagram account @lomafeofficial
  • This SDD service is only available from Tuesdays to Sundays, 11:00AM to 5:00PM.
  • Once the item is released to the client’s chosen courier, LOMAFE shall not be held liable for any delays, loss or damage that may occur during transit.

For provincial and international orders, once items are forwarded to our entrusted third-party courier (LBC Express and DHL Express), LOMAFE shall not be held liable for any loss, delay, or damage during transit. All delivery concerns must be addressed directly with the courier.

In cases of natural calamities or sudden declarations of Philippine non-working holidays, please expect slight delays.

For inquiries on shipping status, please email support@lomafe.com.